FAQ
Do you have any retail locations?
In order to provide the best quality jewelry at the most reasonable price, we only sell online.
How do I make changes after my order was placed?
Please email us at service@jorrio.com, our customer service will deal with your issue.
How do you secure my payment information?
We take security seriously, and we do not process any of your payment information by ourselves.
Is my personal information kept private?
We are committed to protecting your privacy. We will not disclose information about our customers to the third parties except where it is part of providing a service to you, such as preparing a product to be sent to you,
and for more information, please check our privacy policy.
Are the stones real diamonds?
Most of our jewelry is made of 925 sterling silver and the stones are Lab-Created Sapphires.
Will this jewelry turn my skin green?
Jorrio jewelry won't turn your skin green. Jewelry that can turn your skin green is made of copper, all of our jewelry is made of 925 sterling silver.
In order to provide the best quality jewelry at the most reasonable price, we only sell online.
How do I make changes after my order was placed?
Please email us at service@jorrio.com, our customer service will deal with your issue.
How do you secure my payment information?
We take security seriously, and we do not process any of your payment information by ourselves.
Is my personal information kept private?
We are committed to protecting your privacy. We will not disclose information about our customers to the third parties except where it is part of providing a service to you, such as preparing a product to be sent to you,
and for more information, please check our privacy policy.
Are the stones real diamonds?
Most of our jewelry is made of 925 sterling silver and the stones are Lab-Created Sapphires.
Will this jewelry turn my skin green?
Jorrio jewelry won't turn your skin green. Jewelry that can turn your skin green is made of copper, all of our jewelry is made of 925 sterling silver.